Legal notice

Last Updated: July 31, 2026

1. Acceptance of Terms

By accessing, browsing, or using the ASUSTOR US Store (hereinafter referred to as "the Site"), you acknowledge that you have read, understood, and agreed to be bound by this Legal Notice, as well as our Terms of Service, Privacy Policy, Shipping Policy, and Return Policy. If you do not agree to these terms, please discontinue using this Site immediately.

2. Intellectual Property Rights

All content, trademarks, logos, graphics, product images, descriptions, and software on this Site are the exclusive property of ASUSTOR Inc. and its affiliates, protected by United States and international copyright, trademark, and intellectual property laws. Unauthorized copying, modification, distribution, or public display of any material on this Site is strictly prohibited.

3. Disclaimer of Typographical Errors and Pricing

While we strive for maximum accuracy, this Site may contain technical inaccuracies, typographical errors, or omissions regarding product descriptions, pricing, availability, and promotions.

ASUSTOR US Store reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice, even after an order has been submitted and credit cards have been charged. If your order is canceled after payment, a full refund will be issued to your original payment method.

4. Limitation of Liability and Data Disclaimer

  • No Liability for Data Loss: Under no circumstances shall ASUSTOR US Store, ASUSTOR Inc., or its employees be liable for any loss of data, loss of profits, system downtime, or business interruption arising from the use, repair, testing, or return of our products (including NAS devices, RAM, network cards, and power adapters). It is the user's sole responsibility to backup and wipe all data before shipping any item to us under warranty or authorized return.

  • As-Is Basis: All products and information provided on this Site are on an "as-is" and "as available" basis without any express or implied warranties, except for the explicit limited warranty terms provided in our Terms of Service.

5. Governing Law and Jurisdiction

This Site is controlled and operated within the United States. This Legal Notice and any disputes arising out of or related to your use of the Site or purchases made herein shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any legal action or proceeding relating to your access to, or use of, the Site shall be instituted exclusively in the state or federal courts located within California. You hereby irrevocably consent to the personal jurisdiction of such courts.

6. Contact Information

If you have any legal questions or support inquiries regarding this Site, please contact us at:

  • General Store & Order Inquiries: shop@asustor.com

  • Technical Support & Returns: techsupport@asustor.com